In this article, we’ll go through how to sign up for an account, the login process, and how to reset your password.
To sign up for an account, you’ll need to select the ‘Sign Up’ at the top of the Tickets For Good homepage.
Then scroll down and select the relevant cohort that applies to you.
You’ll then be taken to the corresponding sign up form, where you’ll need to fill in your details, and potentially provide some evidence to support your application and show that you’re eligible.
For employee based eligibility (e.g. NHS employees, Teachers, Charity employees), we will always look to verify you via your work email address, so please include this in the relevant field during the sign up process if you can.
We’ll also request a personal email address which is separate to your work email, as this is used for all tickets, communications, and marketing (if applicable).
If you don’t have a work email address, then this is where further evidence may be required to support your application, but exactly what’s needed will depend on the cohort you apply from.
Once your account is created, you can Member log in in the top right of the home page.
You can then choose the group you belong to and enter your log in details.
The email address you use to log in, for many of our members, will be your work email address. Namely, for our NHS, Charity, or Teacher cohorts, as we usually use your work email address to verify your eligibility.
However, this won’t always be the case, and will ultimately depend on the email address you used to sign up.
Resetting Your Password
If, when logging in, you can’t remember your password, you can reset it by clicking on the Forgotten Your Password? button, as shown below.
You’ll then be asked to provide your email, please ensure you are entering the email address you use to log in (usually your work email), rather than your personal or contact email address. You will not receive the link otherwise.
Once requested, the link will be sent to both your personal email as well as your work email so do not worry if you do not have access to that inbox at the moment.
You should then be able to create a new password, and then proceed to log in to your account.
If you have any difficulty with this, then you can contact our customer support team for assistance.